Zen Dog Bed
- Product Finish
- Return Policy
Bamboo dog bed
Every dog deserves a tranquil resting space to rejuvenate and recharge. The minimalist Japanese inspired design of the Zen bed will offer your dog a safe haven to relax and sleep. The addition of the cushion will give your dog a soft resting place for his head.
Medium - 108cm L x 14cm H x 75cm W
Large - 120cm L x 14cm H x 91cm W
Colour options: Oatmeal or Charcoal
Structure - Bamboo is a natural material that is very strong and durable. The bamboo is treated with a natural coating and hardener which makes for easy maintenance and cleaning. Cushion - 100% Polyester, 30 000 rub count. Inner- Inside cushion is made from a high resilient foam that will retain its shape. The foam allows for exceptional load bearing capacities and allows your pet to move freely as well as supports larger dogs that are prone to back and joint issues.
The bed is made for indoor use. If the bamboo bed is kept outside, ensure it is kept beneath a covered patio to avoid over exposure to moisture and sunlight. Routine cleaning of the bamboo is advised by wiping with a dampened cloth and mild detergent to remove everyday soil. Cushion - The cushion cover is removable and can get washed at 30 degree light wash cycle. Cool iron on reverse.
Lead time: 4 weeks until dispatch
Dispatch is when the item(s) in your order is ready for shipment not the date your order arrives at your door. Dispatch is when we release the item(s) to our delivery partners who handle final delivery. Once dispatched delivery should be within 2 - 5 working days via our economy door to door service in South Africa.
While the greatest care has been taken to ensure the colours shown are as close to the real thing as possible, colours may be influenced by your computer settings. Accordingly actual true colours may vary slightly from the colours portrayed online
KNUS uses an economy door to door courier service to ensure fast and direct delivery anywhere in South Africa. Our courier service offers delivery from Monday - Friday 08:00am - 17:00pm.
Weekend or after-hour deliveries may be offered on special request at a surcharge.
For international shipments please contact us on email@example.com or (+27) 087 550 7600 for an accurate shipping quote before proceeding to checkout.
Phone support available Mon - Fri 09:00am - 17:00pm (UTC+2) For our full shipping policy.
You are welcome to return or exchange your order within 10 days of the date of delivery in its original packaging and condition. No returns will be accepted for any products that is not sufficiently packaged, regardless the reason for return. Once we are satisfied of the condition of the item, you will be refunded via your original method of payment or have the option to exchange your item.
Exchanges are only allowed for the exact same item (i.e. same item in another colour or print) and/or an item of the exact same value. If you would like an item of a different value from the store, you will have to purchase this separately or wait until you have been refunded.
Unfortunately we do not accept returns of sale items.
Shipping fees are non refundable.
Any shipping fees associated with making returns are the responsibility of the customer and will not be refunded.
If your product is damaged in any way on delivery, please notify us and send us images as proof within 10 days of delivery on firstname.lastname@example.org so we may correct this as soon as possible.
No returns will be accepted for any products that is not sufficiently packaged, regardless the reason for return (i.e. not your cup of tea or damaged or faulty). If any returned items are damaged during return transit due to obvious insufficient packaging, you may not qualify for a refund / exchange and may be charged the return shipping fee to have the damaged goods returned to you.
Please note that certain items in our store are custom made and non refundable. You will see these applicable products on the specific products’ listing page(s).
KNUS does not offer any returns on international shipments.
Please note that should you use your own third party shipping company to further transport any product(s) already delivered to you by us to another address in South Africa or abroad, we are no longer responsible for any damages even if you notify us within the 10 days return policy unless you informed us of such damages BEFORE passing on the products to your courier company.
Therefore when using any third party shipping company or courier to further transport any product(s) abroad or in South Africa, all products MUST be checked for any damages once delivered by KNUS before handing over to your third party courier in order for us to assist you with any exchanges or refunds. In Layman's term's: please give your transport company permission to open your packages on your behalf and confirm whether there is any damage before further transporting the packages for you.